"A few months ago, everytime I logged onto the XXX (& some other NZ sites) I got this annoying RedSherrif spyware programme hacking into my computer.
Recently, I've noticed that this is not happening, but instead getting a new
cookie called cgi-bin{2}.txt.
I have run some tests, and it seems whenever I logged onto XXX, I get this coming up on my antispyware prog FROM YOUR SITE!
Can u please explain what this prog is, and why are we getting it off your
site.
What makes this very annoying is that today on XXX Technology page, there is an article about how damaging spyware an be, yet XXX are running these themselves.
I consider this an invasion of my privacy and equates to hacking.
I hope you can answer my questions, and stop this from occurring."