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[quote]
Obviously you can use power point and word to do flow charts or visio - is there any other software which is useful?

Any guides/ How to's/ standards books which are useful?

Any other suggestions recommendations?
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Visio is how I roll!

Music
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XSol is a bit of a local standard that works well if you really want to put the time into setting it all up - can model costs and resource usage etc for various process scenarios, link through to the application functions themselves etc etc

If you just want to draw a process though, Visio.
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Heh I was (somewhat) involved with Xsol when working for one of their first customers. I wasn't involved with the actual mapping however, just the automation implementation.

Good to see they're still going strong.

I considered their mapping software but i'm more interested in the approach rather than the actual doing.
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bob said:
i'm more interested in the approach rather than the actual doing.

What do you mean by this? You want to know best-practice for modelling processes?
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Yeah best practice but also any recommendations, things to watch out for and ways to make things simpler.

I wont be the one spending the next few months doing in but i want to make sure the mapping process starts off on the right foot in the right direction.

I've found some BPM guides online and a contact who does it for a job to ask some questions of.

We might end up with Xsol process mapping but i dont want to get too focused on one thing for the moment.
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Certainly if you're doing process mapping, the software to draw it up in is the last consideration.
Proper facilitation, process disaggregation, understanding meta-processes against strategy etc...