parents like to be hard ass's
they just want to have a strong hold over the 'children'. my parents have been really hard on me and they have tried to 'kick me out' but when i said...ok go on then, they just went oh
honestly parents love their kids so much and maybe they dont even show it but they do.
look im sorry for not really helping but what u have to do as a friend is that u have to be there for her. im sure u love her to bits so u are going to have to show her that in every little bit in her life. get all her friends to help, dont just do it by ur own
sorry i probably aint much help either but i tried
hope everything goes well for ur friend

and give her a hug from me!