Smiley said:
Because the windows OS has a huge ecosystem of different developers of varying skills
Yeah that's never really going to go away sadly, and it's the root cause of LOTS of issues with Windows.
Smiley said:
and because MS don't really appear to have a UI design guide to follow to the same standard as apple and in fact because MS tend to be inconsistent in their own software interface design, I can't imagine ever seeing something that polished.
They do have UI guides, but people can ignore them. People can ignore Apple's UI guides too, but it means their app gets ignore. Of course, Apple ignore Windows UI guidelines too, which is fairly ironic considering how demanding they are with their own OS. And yeah, MS have shifted the goalpost a lot of times, but that's improving. The fact that a lot of their own stuff doesn't match is a result of so many different buyouts of products over the years.
Smiley said:
I find help pretty much useless even on 7. Never use it.
Neither, but that's because I can get better answers by typing a real language search into Google, rather than keywords.
Smiley said:
But in regards to the start menu search being the same as spotlight, I *think* spotlight might be a bit smarter. I think it has meta data attached to everything so it's context sensitive. A real world example is someone migrating from xp to vista might try to find add/remove programs because they can't find it in their new vista system because MS bloody renamed it... Typing in "add" or "remove" as a starting point wont find "Programs and Features". Where as typing related words into spotlight will probably find what you are looking for.
Vista+ search actually is pretty good, assuming you haven't gone and turned indexing off, it does in fact work if people give it a chance. To use your example, by the time i typed 'add r' into the Start Search, the very first result was exactly what I wanted. Instantly. Done.
The Ribbon (remembering it's in early days) does away with the need for help. Every option is presented to you. The reason people have trouble with finding things is not because the ribbon is hard to use, but simply because it's NOT WHERE IT USED TO BE. That's a problem with how they have learnt. They have learnt how to click here, here and here. They haven't learnt how to actually use their product, haven't learnt basic fundamentals. People don't translate what they learnt in one task to another. I spent years training people, and this was the simple biggest thing.
I DON'T KNOW HOW TO DO X!
Well, you do it exactly the same as you do it in Y.
WHAT?.....OH I SEE! YOU'RE RIGHT! OK I KNOW HOW TO DO THAT!